Rail complaint No:- 11CT/GM/EM/CCM-PM/36/12 Ref:- my Complaint dated- 10 April.2012
Sent 16July12 to crb@rb.railnet.gov.in, edpg@rb.railnet.gov.in, mailto:aspg@cr.railnet.gov.in;%20secyrb@rb.railnet.gov.in,
PNR 2236337173 booked a month advance, with W/L 1, remained RAC.
PNR 2665786631 remained WL.
But Tatkal tickets who stood in Q for 2 hrs 1 day before and may be paid to Rlwy official thru Touts, besides giving 250/- extra to Railway, got confirmed ticket! Is it hoarding? Is it exploitation? Is it public service? What is it?
Sent 16July12 to crb@rb.railnet.gov.in, edpg@rb.railnet.gov.in, mailto:aspg@cr.railnet.gov.in;%20secyrb@rb.railnet.gov.in,
Not everyone of Railway's family will be in Railways and its board have to better the rules so that its family doesn't suffer after it retires!
PNR 2236337173 booked a month advance, with W/L 1, remained RAC.
PNR 2665786631 remained WL.
But Tatkal tickets who stood in Q for 2 hrs 1 day before and may be paid to Rlwy official thru Touts, besides giving 250/- extra to Railway, got confirmed ticket! Is it hoarding? Is it exploitation? Is it public service? What is it?
a. Did I love to lose Rs 40 for WL ticket and didn't want to travel but booked ticket one month in advance?
b. Did I say that I will not pay Rs 250 for Tatkal /premium charges , if TTE asked for it?
c. Then why not seat to me who booked one months in advance but to person who paid extra to your touts?
d. I remember Lalu ji started a scheme that my ticket can be upgraded to upper class by paying difference. Today on 21st July, PNR 2665786631 was not confirmed as Railway took advantge of its monopoly and sold the ticket at premium inspite of I ready to shell out more. One general ticket was bought for kid. TTE Mr Arora in JP-Pune Express said he would charge penalty of Rs 250 , besides diference and will allow to sit the kid there- no seat.
Should I pay penalty of Rs 250 or say Even for Rs 10?
I bought 2 tickets- One w/Lrailway cancelled and still took Rs 40 as cancellation charge, as it chose to sell to Tatkal quota, at premium, to other. Other general ticket, I bought, I was ready to pay the differnece but as Railway will not sell the AC/Sleeper ticket at window after charting, but will charge penalty and allow the kid to sit with the mother?
b. Did I say that I will not pay Rs 250 for Tatkal /premium charges , if TTE asked for it?
c. Then why not seat to me who booked one months in advance but to person who paid extra to your touts?
d. I remember Lalu ji started a scheme that my ticket can be upgraded to upper class by paying difference. Today on 21st July, PNR 2665786631 was not confirmed as Railway took advantge of its monopoly and sold the ticket at premium inspite of I ready to shell out more. One general ticket was bought for kid. TTE Mr Arora in JP-Pune Express said he would charge penalty of Rs 250 , besides diference and will allow to sit the kid there- no seat.
Should I pay penalty of Rs 250 or say Even for Rs 10?
I bought 2 tickets- One w/Lrailway cancelled and still took Rs 40 as cancellation charge, as it chose to sell to Tatkal quota, at premium, to other. Other general ticket, I bought, I was ready to pay the differnece but as Railway will not sell the AC/Sleeper ticket at window after charting, but will charge penalty and allow the kid to sit with the mother?
By paying Rs 250 extra, had Rail and its official become happy and rich and so you don't sell the ticket at station after charting, and charge penalty at train? Where is that Lalu dictat of upgrade without penalty?
e. Why can't a kid's ticket be bought at window and why can't a law abiding citizen avoid paying penalty? How do u justify that a person who booked a month advance didn't need to travel and a person who paid Rs 250 more 1 day before, needed to travel? Why do u think, I can't pay you Rs 500 more than tatkal people.
f. I understand , TTE has to provide complaint book if asked.TTE Mr Arora of Jp-Pune exp asked the lady traveller to go to guard to get it and refused to stop the train to allow to go to guard either. Has rule changed?
e. Why can't a kid's ticket be bought at window and why can't a law abiding citizen avoid paying penalty? How do u justify that a person who booked a month advance didn't need to travel and a person who paid Rs 250 more 1 day before, needed to travel? Why do u think, I can't pay you Rs 500 more than tatkal people.
f. I understand , TTE has to provide complaint book if asked.TTE Mr Arora of Jp-Pune exp asked the lady traveller to go to guard to get it and refused to stop the train to allow to go to guard either. Has rule changed?
I suggest,
a. Give me option to pay Rs 250 extra to Railway or Rs 500 if u want but if I booked 2 months or 4 months in advance, priority should be mine. If there was RAC or WL seat, Rs 20 was paid to TTE in train as reservation fee. You may charge same way, u call it Tatkal fee or premium hoarding charge- whatever name u may invent.
b. If u don't allow to board the train for E-tkt, refund full amount- including booking charges- no deduction of Rs 40. This deduction of Rs 40 is giving leverage to you to increase booking period to 4 months and get cancellation charges at cost of public inconvenience. Instead u pay Rs 40 as Tatkal hoarding fee for Railway caused reservation.
c. Return back to 15 days prior booking with first come first served and if WL tickets [ from Tatkal quota/Rail quota or u may say all WL] confirmed, charge them Rs 250-500/- as confirmation charges[ in old time, it was called reservation charges]. This way you will not have to invent the ways to loot the public like Tatkal charges or 4 months advance booking and perhaps will earn you more revenue and transparency though may cause loss to few bribe takers who have direct reservation control.
d. If TTE doesn't give complaint book, take it as negligence and deduct 1 day salary as punishment.
e. If Tatkal fills in 5 -10 min then make it only 4 hrs advance than present 1 day advance. Tatkal will be more useful then. Besides, get rid of Tatkal quota and issue Tatkal from Railway Quota with 30% seats.
a. Give me option to pay Rs 250 extra to Railway or Rs 500 if u want but if I booked 2 months or 4 months in advance, priority should be mine. If there was RAC or WL seat, Rs 20 was paid to TTE in train as reservation fee. You may charge same way, u call it Tatkal fee or premium hoarding charge- whatever name u may invent.
b. If u don't allow to board the train for E-tkt, refund full amount- including booking charges- no deduction of Rs 40. This deduction of Rs 40 is giving leverage to you to increase booking period to 4 months and get cancellation charges at cost of public inconvenience. Instead u pay Rs 40 as Tatkal hoarding fee for Railway caused reservation.
c. Return back to 15 days prior booking with first come first served and if WL tickets [ from Tatkal quota/Rail quota or u may say all WL] confirmed, charge them Rs 250-500/- as confirmation charges[ in old time, it was called reservation charges]. This way you will not have to invent the ways to loot the public like Tatkal charges or 4 months advance booking and perhaps will earn you more revenue and transparency though may cause loss to few bribe takers who have direct reservation control.
d. If TTE doesn't give complaint book, take it as negligence and deduct 1 day salary as punishment.
e. If Tatkal fills in 5 -10 min then make it only 4 hrs advance than present 1 day advance. Tatkal will be more useful then. Besides, get rid of Tatkal quota and issue Tatkal from Railway Quota with 30% seats.
See, you want to support public or your fellow reservation controller Railway men !
-----IRCTC issue
Besides, Tatkal issues, IRCTC is doing its best to support Railways loot. Classic eg.
The below tickets
0522156307 8103940059 PUNE SC 05-7-2012 Can/Mod 04-7-2012
0507757379 8556598287 PUNE DR 05-6-2012 Delivered 04-6-2012
0522156307 8103940059 PUNE SC 05-7-2012 Can/Mod 04-7-2012
0507757379 8556598287 PUNE DR 05-6-2012 Delivered 04-6-2012
As mentioned before, IRCTC, bank response often fails after bank payment. I checked the above tickets for booking and noted that ticket was not booked. As travel was necessary, went for manual tickets, after several failure. On day of travel, mobile mesg showed the ticket booked !
For Mum ticket I saw it on 21/7/12 only. Is this display hiding on purpose or system has gone disarray! This only Railway can tell who is ready to pay lakhs as salary to Mamta followers under guise of committees and devises innovative ways to fleece or deceive the public.
For Mum ticket I saw it on 21/7/12 only. Is this display hiding on purpose or system has gone disarray! This only Railway can tell who is ready to pay lakhs as salary to Mamta followers under guise of committees and devises innovative ways to fleece or deceive the public.
This is not democracy but autocracy!
PS: It seems some one is impersonating as Secy Railways( http://us.mc1106.mail.yahoo.com/mc/compose?to=dysecy.pg.nr@gmail.com) and sending email in his name from gmail id. I believe Dy secy of Railway will have Railway official id and is allowed to use that. I didn't send any mail to personal id and don't expect any email from any personal id either, to avoid impersonation and fake emails.
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